7 Essential Lessons for Surviving Disaster
Notes from Why Some Companies Emerge Stronger and Better from a Crisis by Ian I Mitroff
01. Right heart : Crises exact tremendous emotional costs; as a result, crises demands exceptional emotional capabilities, or emotional IQ.
02. Right thinking : Crises demand that we be capable of exercising on-the-spot creative thinking.
03. Right soul : Effective crisis management requires a special inner spiritual growth, or spiritual IQ.
04. Right social and political skills : Effective crisis management requires a special type of political and social IQ.
05. Right technical skills : Crises demand that we know different things and that we do things differently; this is technical IQ.
06. Right integration : Effective crisis management requires that we integrate previous forms of IQ; thus, integrative IQ is required.
07. Right transfer : New knowledge and new forms of IQ are needed; the author calls this aesthetic IQ.
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