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Starbucks Five Ways of Being : Personal MBA : eConsultant

Starbucks Five Ways of Being

Notes from The Starbucks Experience by Joseph A. Michelli

01. Be Welcoming
02. Be genuine
03. Be considerate
04. Be knowledgeable
05. Be involved
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11 March 2008 | pmba | Trackback | del.icio.us | Stumble it! | View Count : 4071
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